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Refund & Cancellation Policy

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Due to small group sizes, staffing commitments, and program preparation, the following cancellation policy applies:

• A non-refundable deposit of $150 is required to secure a participant’s placement.

• Cancellations made more than three (3) weeks prior to the program start date may receive a partial refund, minus the $150 deposit.

• Cancellations made within two (2) weeks of the program start date are non-refundable.

• Missed camp days or absences are not eligible for refund or credit.
   

Program spaces are limited and reserved specifically for each participant; therefore cancellations impact staffing and other families waiting for placement.

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Medical Cancellation Policy

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We understand that illness, injury, and unexpected medical situations can arise.

If a participant is unable to attend due to a medical condition, families may request a medical exemption from the standard cancellation policy.

To qualify:

• Written documentation from a licensed medical professional must be provided.

• Documentation must confirm the child is unable to safely participate during the registered program dates.

• Families must notify us as soon as reasonably possible.

Approved medical cancellations may receive:

• A refund minus the $150 administrative deposit, or

• A credit toward a future program date (subject to availability), if preferred.
   

Please note that minor illnesses such as common colds that resolve prior to the program start date may not qualify unless medical participation restrictions are provided.
 

Our goal is to balance compassion for families with the operational and staffing commitments required to run a small, regulation-based program.

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